Profile Description

We’re seeking someone to join ENS L3 Operation team as (Director) L3 Network Operation Engineer will work as L3 operation team member to support global Morgan Stanley network during Asia time and responsible for regional deployment for various network projects and operation hygiene programs. This team is responsible for the deployment, maintenance, and support of our global Data & Voice network, utilizing the latest telecommunications and networking technologies available, to deliver the best possible end-user experience.

Enterprise_Technology

Enterprise Technology & Services (ETS) delivers shared technology services for Morgan Stanley supporting all business applications and end users. ETS provides capabilities for all stages of Morgan Stanley’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications. ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of employees. Application and end user functions are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database functions.

Enterprise Network Services

Enterprise Network Services Enables Morgan Stanley Business Units and Technology partners with secure, programmable, resilient, highly available network and voice services

Infrastructure Production Management & Reliability Engineering

This is Director position that maintains the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

At Morgan Stanley India, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there’s ample opportunity to move across the businesses for those who show passion and grit in their work.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What you’ll do in the role:

• The candidate will be responsible for supporting global data infrastructure, including Incident, Problem, and Change Management as part of a global “follow the sun” group.
• Apply, examine, support and troubleshoot a global network including routers, switches, Load Balancers and firewalls.
• Using tools and automation to proactively monitor and assure latency compliance and quickly respond to any issues.
• Successfully receive technical escalations and independently provide solutions to resolve high impacting network incidents. Expertly conduct root-cause analysis for major problems and drive the troubleshooting to resolution.
• Communicate with business units during projects and incidents.
• Point of escalations for offshore Level1 and Level2 for incident management.
• Operational acceptance of new deployments and create technical documentation for as built environment.
• Participate in vendor management and governance process.
• Participate in on-call duties in rotation. Week-end work expected, execute critical changes over weekend.

What you’ll bring to the role:

• At least 6 years’ relevant experience would generally be expected to find the skills required for this role
• The successful candidate will have experience in a similar position in an equivalent Financial Services firm; ( candidates without financial services experience can also be considered if they have exceptional technical networking skills especially from service provider/ carrier, or network equipment resellers ).
• Hands-on experience with Data Network skills; expert IP routing and LAN switching troubleshooting skills.
• An excellent knowledge of data networking principles as well as an excellent knowledge of the specific technologies to manage and support high-speed networks.
• Expert-level ability to decode packet captures and identify network and application issues.
• Hardware: Cisco Switches and Routers, Juniper Switches and Routers, Arista Switches, Nortel/BNT Switches, Adva DWDM, F5 BigIP Load Balancers.
• Ethernet technologies: SPT, 812.1Q, VPC, Multilayer Switching; VXLAN ; Leaf- Spine IP Fabric.
• WAN technologies: SONET/SDH, MPLS, Classic TDM.
• Protocols: OSPF, BGP, RIP, TCP/IP.
• Multicast routing: PIM, IGMP, MSDP.
• Expert-level ability to decode packet captures and identify network and application issues.
• Low Latency Specific Tools: Corvil Latency Management Platform, C-packet; Lionfish, Sevone, Splunk
• Certifications: CCIE R&S or equivalent is desirable. Juniper, Arista certifications desirable.
• Financial Market Data, Client and Exchange connectivity is a strong plus.
• Experience with scripting languages, and/or network deployment automation /orchestration tools is a strong plus.

Desired Skills:

• Desire to learn and adapt to new technology.
• Ability to prioritize along with good time management skills.
• Excellent interpersonal skills.
• Good problem-solving skills.
• Ability to participate as part of a team.
• High level of initiative, proactive approach.
• Ability to work in a team environment.
• Sense of ownership/accountability.
• Flexible and adaptable to meet the team’s needs.
• Honest, hardworking and reliable.
• Ability to use Microsoft applications, Word, Excel and Outlook.
• Proficient in UNIX or Linux

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.