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Senior Operations Manager

Merrill Lynch

Merrill Lynch

Operations
Mumbai, Maharashtra, India · United States · Remote
Posted on Jul 30, 2025

Job Description:

About us*

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services*

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

The primary responsibilities of the Regulatory Capital Reporting and Consolidation (RCRC) team within Enterprise Capital Management (ECM) are the timely and accurate computation of the company’s regulatory capital, research to determine causes of unanticipated capital changes, design, construction and testing of tools and methodologies for capital calculation, and ad-hoc analytical reporting to senior management and regulatory agencies. Success requires understanding of regulatory capital and accounting rules and the ability to formulate means by which answers may be derived from large sets of data. Tools that the group develops calculate the amount of capital required to support the asset holdings of the Bank. RCRC is looking for a motivated self-starter who wants to learn how capital is calculated and reported both internally and externally.

In our rapidly changing banking environment the individual in this role will be expected to maintain policies and procedures for capital reporting as well have capital production responsibilities. They will learn to identify opportunities to enhance tools and processes and create documentation supporting those enhancements. The ability to coordinate projects to bring about change in processes and procedures, quantify the results of such change and communicate these enhancements across ECM, Technology and Compliance is important. Strong quantitative, analytic and communication skills as well as familiarity with banking products are needed.

Job Description*

The teammate in this role is responsible for:

(1) managing the Transaction and Conformance Testing,

(2) developing and maintaining the data dictionary for capital calculation across different areas within ECM,

(3) take a lead role in the development and migration to SABER Connect.

As part of the responsibilities of the role, the teammate will develop business partner relationships within ECM, e.g. various workstreams, ECM Technology, Quality Assurance, Capital Risk and Internal/External audit. Throughout the tenure of the role, the teammate will gain exposure and understanding in Basel 3 Capital Calculations for the Corporation, and develop/improve the following skills: communication and project coordination, time management.

Responsibilities*

•Produce monthly and quarterly reports for internal management reviews and sign offs

•Prepare schedules to support external reporting requirements for RC/HC-R for FRY 9C, FFIEC 031 FFIEC 101/102

•Demonstrate clear understanding of drivers on capital calculations and the ability to communicate results

•Analysis of underlying drivers for periodic changes and variances

•Assist with execution of routines to support month-end and quarter end close cycles

•Supporting firmwide initiatives and ECM projects around operational risk, supplementary leverage ratio to test complex logics and heavy data sets for regulatory reforms or strategic fixes.

•Partner with team to identify continuous improvement on existing routines, leveraging new tools or emerging technology

Requirements*

Education*

CA/MBA/B.E./CFA/FRM

Certifications If Any - NA

Experience Range*

12 to 15 years

Foundational skills*

•Strong understanding of Basel capital requirements and financials, preferably in a US bank setting

• Experience and exposure to markets and banking products.

• Proven track record of clear and concise verbal and written communication, comfortable escalating issues to management

• Intellectual curiosity, regularly asking questions to enable rapid learning of a complex topic.

• Self-starter with ability to be proactive and well organized.

• Flexibility in joining meetings during US time zone hours.

• CA/MBA/B.E/CFA/FRM with Experience in a relevant role in a financial institution.

• Strong Excel skills

• Strong attention to detail

• Prior experience working in accounting or financial services

• Analytical abilities/financial acumen/problem solving skills

• Strong control mindset including ability to identify risks and build and maintain associated controls

• Proficient in SQL and MS Office tools

• Ability to manage multiple priorities in a time-sensitive environment

Desired skills*

•Natural desire to understand intricate processes while seeing the big picture

• Good business partnering skills

• Experience improving and automating manual processes

• Technical Business Analyst skills (SQL, VBA, Tableau, Alteryx, Python)

Work Timings*

12:30 PM to 9:30 PM

Job Location*

Mumbai