Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries, including Healthcare. We are proud to be one of the Healthcare's top partners after having invested over $300 million in healthcare financial technology solutions in the last 20 years. Our portfolio of products power Providers, Payers, and enhance the patient experience by digitizing collections, patient payments, and provider patients. Bank of America's robust portfolio of health insurers, healthcare professionals, and patients puts us in a unique position to be a powerful driver of change within the healthcare industry: powering faster electronic payments, automating revenue cycle operations, and enhancing the digital patient experience. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.

About You:

If you are a mid-career product management professional with expertise in healthcare claims payments, clearinghouse / payer technology solutions, revenue cycle management, or patient experience solutions we invite you to join our innovative team at Bank of America. Leverage your skills and experience to make a real impact in transforming the healthcare industry through cutting-edge technology and financial solutions.

About the Role:

Bank of America is seeking a Product Manager for a new Healthcare product to innovate how Health Insurers and Healthcare Providers exchange data and payments and serve patients better through more integrated patient experience solutions.

As a Healthcare Product Manager at Bank of America, you will work closely with a team of specialized product managers that manage our existing healthcare solutions, a specialized healthcare Sales team with key relationships across the industry, along with our software engineering and marketing teams to guide product discovery, shape our strategy, and ensure delivery.

What You’ll Do:

• Own the product life cycle for our new healthcare platform from discovery, to launch, and iteration of key modules and new features

• Discover unmet client needs and define requirements to ensure features drive the client experience

• Partner with stakeholders across the organization to find opportunities, drive results, and deliver value to our customers

• Work with Marketing and Sales to develop new materials, train our Sales team through thoughtful trainings, and ensure our client messaging resonates within market

• Mitigate risks through thoughtful planning and implementation of controls and mitigants to ensure we deliver value responsibly

• Track key product KPIs and develop compelling business cases for continued investment in our healthcare solutions

Own and manage the product P&L by driving revenue and managing expense

Required Skills:

•Excellent written and verbal communication skills

•Strong critical thinking and problem-solving skills

•Effective organizational skills with the ability to manage and execute multiple projects and tasks simultaneously

•Flexible and adaptable to changing environments, situations, and job responsibilities

•Strong quantitative and qualitative analytical skills - including P&L management and data driven business case development

•Influencing skills

•Interpersonal skills with ability develop rapport easily with executives, peers and partners

•Effective time management and prioritizing skills.

•Risk management skills

• Tactical execution skills

•Strong proficiency with Outlook, Word, Excel and PowerPoint

Desired Skills:

• Knowledge of the Healthcare Payer and Provider markets, with understanding of the healthcare revenue cycle flow is preferred.

• Experience collaborating and setting a Product Strategy within a large, matrixed enterprise

• Experience with Business Intelligence Reporting tool skills - Tableau, Power BI, MicroStrategy etc

Desired Characteristics:

• You have 5+ years of Product Management experience, ideally in a healthcare technology organization that serves health insurers and or healthcare providers

• You are passionate about Health and or FinTech industries, always looking for ways to innovate and challenge the status quo

• You have the ability to research the market, track key trends, and staying informed of key regulatory changes impacting our industries

• Inclusive and Inspiring: you value collaboration, celebrating shared success and actively seeks and appreciates diverse thoughts and backgrounds

• Authentic and Passionate: you are highly engaged and bring intensity and intentions that align with our mission and vision, and are enthusiastic about the work we are doing for our clients and in our communities

• Innovative and Curious: an out-of-the box thinker with great ideas and solutions, who embraces change with a future-forward mindset, and are looking to challenge the status quo

• Confident and Agile: you are a strong communicator who values giving and receiving feedback, builds relationships, and is quick thinking, flexible, and always learning and sharing knowledge

Shift:

1st shift (United States of America)

Hours Per Week:

40