Overview:

Best Version Media was founded in 2007 and now serves over 1,300 communities across the U.S. and Canada. We connect local businesses to customers with a suite of innovative print and digital solutions. Our print magazines, powered by our advertisers and readers, are tailored to the communities we serve by showcasing local families, nonprofits, events, and more. Our digital advertising works with our print campaigns to build brand awareness and help businesses expand their online reach with local customers. We also offer convenient tools to help businesses manage their online presence and enhance searchability.

Our vision is to unite the hearts and minds of communities – one person, one home, one business at a time. We value family, teamwork, and an open exchange of ideas as we strive to become the best versions of ourselves. Our award-winning culture has been recognized countless times by organizations like Fortune, Glassdoor, Great Place to Work, and more.

Job Summary:

Are you passionate about creating intuitive, user-centered experiences? We're looking for a UI/UX Designer to lead the design of high-impact internal systems that power our business — starting with a brand-new CRM and Service Portal implementation.

This is a permanent opportunity to own design initiatives across our enterprise platforms. You'll start by ensuring that publishers, advertisers, and internal teams have seamless workflows and engaging digital touchpoints. Post-launch, you'll take the lead on improving the user experience of our custom Back Office ERP system — a critical platform for managing business operations and data.

Responsibilities:

• Design user flows, wireframes, prototypes, and final UI assets for CRM, Service Portal, and ERP platforms
• Establish and maintain a scalable design system and cross-platform style guide
• Conduct user research and usability testing to inform design decisions
• Partner with developers to ensure pixel-perfect implementation of your designs
• Continuously refine and enhance system interfaces to drive adoption and efficiency
• Collaborate with technical teams and business stakeholders to gather requirements and turn them into clear, actionable design solutions

Skills and Requirements:

• Bachelor’s degree in Design, HCI, or a related field (or equivalent experience)
• 3+ years of UI/UX design experience, including work on both packaged (CRM/Service Desk) and custom/internal (ERP, portals) applications
• Proficiency in modern design tools such as Figma, Sketch, Adobe XD, or similar
• Solid understanding of responsive design, accessibility standards, and user-centered methodologies
• Experience conducting usability testing and applying insights to improve product experiences

What Will Make You Stand Out:

• Experience with CRM platforms (HubSpot, Salesforce, Zoho) and service management tools
• Familiarity with ERP or custom enterprise systems with complex workflows and data-heavy interfaces
• Understanding of front-end development principles to better partner with engineering
• Experience building and scaling design systems across multiple applications

Apply now and help us create systems that work as beautifully as they look.

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